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Editor's Notation: This page was last updated in September 2021. For media inquiries about the history of Salesforce, please contact PR@salesforce.com.

22 Years of Salesforce News Highlights

March 2021 marks the 22nd ceremony of Salesforce. The timeline below shows the history of Salesforce over the years. It captures some milestones forth the way, illustrating our record of doing well while doing skillful.

Today, Salesforce is the #1 CRM, bringing companies and customers together in the digital age. Founded in 1999, Salesforce enables companies of every size and industry to take advantage of powerful technologies — cloud, mobile, social, blockchain, voice, and artificial intelligence — to connect to their customers in a whole new manner.

1999

In February, the Salesforce journey begins with a clear vision to be "A World-Class Cyberspace Company for Sales Forcefulness Automation."
On March 8, Salesforce incorporates and Marc Benioff, Parker Harris, Frank Dominguez, and Dave Moellenhoff begin working on the kickoff version of Salesforce's CRM. Their base is a rented one-sleeping accommodation apartment at 1449 Montgomery Street, on San Francisco'southward Telegraph Loma.
As the four develop their image, they also build a distinctive startup culture. They just piece of work on what they believe is important and necessary, to practice it "fast, simple, and right the first time." "No fluff" is their mantra. They wear Hawaiian print shirts, brunch at Mama's, engage Marc'due south dog Koa equally Master Dearest Officer, and constantly ask for feedback.
The company also writes its first V2MOM (Vision, Values, Methods, Obstacles, and Measures) strategic program, aiming to provide employees with a clear vision and align the arrangement around common goals. In true startup way, the original draft is written on the dorsum of an envelope. V2MOM remains at the core of how Salesforce runs its business, and continues to guide every decision the company makes.
Past the end of its first yr, the company has expanded to forty employees and an 8,000-foursquare-pes part at the Rincon Center.

Parker Harris personal video of the apartment where salesforce.com started

2000

Like many other tech companies, Salesforce endured challenges brought on past the dot-com chimera bursting, and 20% of the company's workforce was laid off.
On February seven, salesforce.com officially launches at an event themed around "The End of Software" at San Francisco'due south Regency Theater with ane,500 attendees and a concert with The B-52s.
In March, Salesforce gets a boost from its start slice of major press coverage, inThe Wall Street Periodical, when information technology hires actors to stage a mock protest outside a Siebel Systems conference. The "protestors" deport signs with anti-software letters to drive dwelling Salesforce's "The Stop of Software" marketing tagline.
Salesforce.org launches the 1-1-1 model, leveraging its technology, people, and resources to improve communities around the world.
In November, the growing business organization moves from the Rincon Center to a larger base at One Market Street.
Acquirement hits $five.4 million for financial yr ending Jan 31, 2001.

2001

In April, Salesforce announces its expansion into the worldwide market place with headquarters in Dublin and Tokyo.
Salesforce surpasses 3,000 customers, making it the fastest-growing CRM company.
In Nov, Benioff is named Chief Executive Officer and Chairman.
Salesforce delivers $22.4 million in revenue for the fiscal year, ending January 31, 2002.

2002

By end of the yr, the company has 5,740 customers, 70,000 users in 107 countries accessing the service in multiple currencies and eight languages.
Salesforce delivers $51 1000000 in acquirement for the fiscal year, ending Jan 31, 2003.
Marc Benioff makes a prediction about the hereafter of Salesforce, CRM, and business: "There were the leaders, but Oracle displaced them. The same matter is going to happen again. It's the beginning of a make new technology and business world."

2003

The first Dreamforce upshot is held at the Westin St. Francis hotel in downtown San Francisco. Just over 1,000 registered attendees take part in the event, which has 52 presentations.
sForce 2.0 — the industry's commencement on-need application service — is launched at the event.
The company'south employees number more than 400.
It establishes a global presence, opening offices in Commonwealth of australia, France, Germany, Republic of ireland, Japan, Spain, and the U.K.
Salesforce reaches almost $100 meg in acquirement past twelvemonth finish, files to go public in Dec.

2004

On June 23, Salesforce successfully completes its initial public offering on the New York Stock Exchange, raising $110 million at $11 per share.
Salesforce earns $176 1000000 in revenue over the fiscal year catastrophe January 31, 2005.
The company has 767 employees.
The customer base has grown to 13,900.
Some 8,000 developers and 150 contained software vendors are using Salesforce technologies to create apps.
Salesforce has 12 offices around the world.

2005

In September, Salesforce introduces its AppExchange service, offer 3rd-party developers a place to piece of work on their own applications and open them up to Salesforce customers.
Past the end of the year, the company's customer base stands at 20,500 worldwide, with nearly 400,000 unique users.
The visitor surpasses i,300 employees past cease of financial year.
It has earned $309.98 million in revenue for fiscal year ending January 31, 2006.

2006

Salesforce's mobile journey starts with the acquisition of wireless engineering startup Sendia, and the original Salesforce mobile app, AppExchange Mobile.
The AppExchange ecosystem grows into a vibrant marketplace with 575 apps from 250 contained software vendors.
In a defining moment, Benioff shares his view that business concern is the greatest platform for change, publishingThe Business of Irresolute the Earth with essays by 20 other thought leaders.
The Power of United states partner program launches, engaging Salesforce'south partners with the ane-1-1 philanthropy model.
Salesforce has 29,800 customers worldwide.
Acquirement tops $497 million for the fiscal year ending January 31, 2007.

2007

IdeaExchange (now Trailblazer Customs) launches, inviting customers to contribute new feature ideas for future releases.
At Dreamforce, plans for the Forcefulness.com technology platform are announced, which will allow developers to build applications on the Salesforce platform and create any user interface on demand.
Salesforce reports revenue of $748.7 million for the fiscal year ending January 31, 2008.
Users exceed one.1 million, from 41,000 customers across the globe.
The AppExchange customs has 450 independent software vendor partners.
Salesforce employees log lxx,000 volunteer hours.

2008

Salesforce has acquirement of only over $1 billion for the fiscal year ending January 31 2009, making it the first cloud calculating company to breach the billion-dollar marker in annual revenue.
Forbes names Salesforce amidst the fastest-growing applied science companies in the world.
Number of customers grows to 55,400.
Dreamforce in San Francisco reaches a new milestone, with 10,000 registered attendees.
Force.com is released, making information technology easier for customers to build and install apps on Salesforce's architecture.

2009

Salesforce launches Service Cloud, bringing client service and back up automation features to the market.
Revenues rise by more than twenty% to $1.iii billion for the fiscal year, ending January 31, 2010.
Salesforce's global customer base grows to 72,000 customers.
The first application built on Strength.com for the iPhone launches, and it'south the start enterprise partner on Apple'due south App Shop.
Salesforce.org gives $14 million in grants to support nonprofits.
Employees log more than 125,000 volunteer hours.
Chairman and CEO Marc Benioff publishesBehind the Deject, a memoir of Salesforce's early days and growth to a company with $one billion in annual revenues.

2010

Salesforce agrees to learn Heroku, an awarding platform-every bit-a-service, to support for the adjacent generation of app developers. Editor'due south Note: Read more than about Salesforce acquisitions.
Company finishes the fiscal yr with more than 92,000 customers and 5,000 employees.
Annual revenue rises to almost $one.66 billion for the fiscal yr, catastrophe January 31, 2011.
Over the concluding 10 years, Salesforce gave $23 million in grants, employees volunteered 255,000 hours, and 11,000 nonprofits had access to Salesforce products for complimentary.
Fortune magazine ranks Salesforce fourth on its list of the globe'due south fastest-growing companies.
Salesforce is also named by the Ethisphere Found every bit 1 of the world's most upstanding companies for the fourth consecutive twelvemonth.

2011

Salesforce launches Chatter equally a social collaboration service for the enterprise; more than 80,000 customers adopt Chatter in the offset year.
Salesforce extends its social enterprise capabilities to include marketing with the acquisition of social media monitoring company, Radian6.
Almanac acquirement rises 37% over the fiscal year to almost $ii.27 billion, for the financial year ending Jan 31, 2012.
By the terminate of the fiscal yr, Salesforce employs seven,785 people around the globe.
Forbes names Salesforce ane of "The l Companies of Tomorrow," taking notice of the innovation the company has achieved.

*Marc Benioff takes the number one spot on Fortune'due south "The 50 Companies of Tomorrow" list*

2012

Salesforce has more than than $3 billion in almanac revenue for the financial yr ending January 31, 2013.
The visitor has 9,800 employees in 22 offices around the world.
The company besides crosses a threshold with more than 100,000 customers.
Salesforce leases space in the yet-to-be-built tower at 350 Mission Street as the program for an urban campus takes shape.
Dreamforce 2012 notches upward 90,000 registered attendees. Salesforce Marketing Cloud is unveiled during the keynote address.
Forbes selects Salesforce as the globe's almost innovative company for the second consecutive year.
Gartner ranks Salesforce #1 in CRM.

2013

Salesforce completes its largest conquering to appointment with ExactTarget, allowing it to supercharge the power of Marketing Deject.
The Salesforce1 Platform launches, empowering customers to run their business concern from their phone.
Dreamforce has more than 143,000 registered attendees. A benefit concert during the effect features the bands Blondie and Green Day.
The AppExchange hosts more two,000 apps, and records over two million installs.
Annual revenue over the fiscal year exceeds $4 billion for the fiscal year ending January 31, 2014.
Salesforce has more than 13,300 employees worldwide.

2014

Salesforce launches Trailhead, empowering anyone — regardless of instruction level — to develop the skills needed for top tech jobs.
The company at present has 1.5 million registered developers.
Salesforce reaches the $five billion in annual revenue milestone faster than whatever other enterprise software visitor.
The company has more than than 150,000 customers and xvi,000 employees.
Since its inception, the Salesforce Foundation has donated $eighty meg and employees volunteered more than 840,000 hours.
Salesforce Tower London opens.

2015

Salesforce enters the Fortune 500.
Fortune likewise recognizes Salesforce every bit i of the Top 10 Best Companies to Piece of work For and ane of the World's Most Admired Software Companies.
At Dreamforce, Salesforce announces new Lightning Feel, a completely new CRM experience.
Salesforce unveils IoT Cloud, connecting billions of events from devices, sensors, apps and more from the Internet of Things to Salesforce.
When San Francisco runs curt of hotel rooms for Dreamforce attendees, Salesforce docks the 'Dreamboat' cruise ship to provide 1,000 actress accommodations.
The company generates more than than $six.66 billion in revenue for the fiscal year catastrophe January 31, 2016.
Salesforce has more than 150,000 customers worldwide and more than twenty,000 employees.

2016

Salesforce conducts its commencement equal pay assessment, resulting in $three one thousand thousand in salary adjustments.
Salesforce Tower opens in New York.
The visitor acquires ecommerce platform Demandware to extend its Customer Success Platform to the retail manufacture, and introduces Commerce Cloud.
Yr-over-year revenue increases 26% to more than $viii.4 billion for the fiscal year ending January 31, 2017.
Salesforce has more than than 25,000 employees beyond 25 countries.
Forbes recognizes CEO Marc Benioff as "the decade's top innovator."
The company acquires productivity software visitor Quip.
Salesforce is named the #1 "Workplace for Giving Back" byFortune.
Salesforce.org has given $160 million in grants, logged 2 million employee volunteer hours, and more than 31,000 nonprofits and NGOs utilise the software for gratuitous or at a discount.

2017

Salesforce launches Einstein, the first comprehensive artificial intelligence (AI) engineering science for CRM, making AI accessible to every company and business user.
The visitor achieves cyberspace-nada greenhouse gas emissions and begins delivering a carbon-neutral deject.
mySalesforce is unveiled, allowing everyone from admins to business users to build and deploy modern, highly customized mobile apps with point-and-click tools.
Acquirement grows to $10.548 billion for the fiscal year ending January 31, 2018, up 25% on the previous year.
Salesforce has 29,000 employees around the earth and more than 150,000 customers.
Ninety-five of the Fortune 100 run at to the lowest degree one app from the AppExchange.

*Salesforce launches Einstein, the first comprehensive artificial intelligence (AI) technology for CRM*

2018

The Salesforce Tower in San Francisco has its grand opening.
The company introduces Salesforce Client 360, a new platform service that seamlessly manages customer data beyond clouds via a click-based user interface.
Einstein Vocalism is introduced, empowering whatever user to talk to Salesforce.
The company acquires MuleSoft to assist power Salesforce'due south integration capabilities.Fortune names Salesforce #1 on the 100 Best Companies to Work For listing.
The company has more than 36,000 employees.
Revenue reaches $xiii.3 billion for the fiscal yr catastrophe January 31, 2019.

2019

Salesforce acquires Tableau, bringing the world's #1 CRM and #1 analytics platform together to supercharge customers' digital transformations.
Benioff's bookTrailblazer hits the shelves.
More than 1.viii million learners are changing their lives on Trailhead.
Dreamforce gathers Trailblazers from 120 countries and fifty U.S. states, with more than 171,000 registered attendees and sixteen million online viewers.
Almanac acquirement grew 29%, surpassing $17 billion for the fiscal twelvemonth ending January 31, 2020.
Fortune ranked Salesforce as ane of its 100 Best Companies to Work for the 12th twelvemonth in a row, one of the height x Most Admired Companies in the Globe and ane of the Best Workplaces for Giving Dorsum.
Over the terminal two decades, Salesforce has given $330 million in grants to worthy causes, employees volunteered iv.ix million hours, and 46,000 nonprofits and NGO use the software for gratuitous or at a disbelieve.

2020

Gartner ranks Salesforce #1 in CRM for the eighth yr in a row, gaining more share of market than the next nine competitors combined.
Salesforce mobilizes effectually COVID-xix, leveraging our products, resources, and relationships to help our employees, customers and communities navigate this crunch.
Salesforce delivers more than 60 one thousand thousand units of personal protective equipment to the frontline workers and healthcare facilities in need, and supports organizations locally and globally with our philanthropy.
Salesforce launches a number of products and resource to help companies navigate the pandemic including:
- Salesforce Intendance, a prepare of free rapid response solutions, companies tin can stay connected to employees, customers, and partners during the pandemic.
- Work.com, a suite of expert advice, content, data, and new products to help companies effectually the globe reopen their businesses and communities, then become back to growth.
- Vaccine Deject to help public health regime, healthcare providers, and nonprofits quickly calibration vaccine operations, from recipient registration and scheduling to inventory direction and public health outreach.
Salesforce is added to the Dow Jones Industrial Average, effective Baronial 31, 2020.
Salesforce acquires Vlocity, and signs definitive understanding to acquire Slack.
Salesforce hosts a virtual Dreamforce, alluring more than 140 million views, and its start ever Dreamforce To You, bringing a version of Dreamforce tailored to individual customers around the globe.

Dreamforce to You Keynote - Marc Benioff — *Salesforce Chair & CEO, Marc Benioff, delivers the Dreamforce To You 2020 Keynote from Salesforce Park.*

2021

At the Davos Agenda, Salesforce joins global leaders to call for stakeholder commercialism initiatives and encourage businesses and governments to participate
Salesforce publishes COVID-nineteen upstanding considerations for employers, including guidelines on safe and equitable render to work plans
David Schmaier is named Salesforce'southward President and COO
Salesforce closes acquisition of Acumen Solutions, a trusted global cloud consultancy
Throughout the yr, Salesforce publishes updated COVID-19 scenarios to help businesses, governments and individuals plan in informed means
Salesforce commits to new Equality initiatives following widespread racial injustice incidents, pushes for constabulary reform
Marc Benioff and Bret Taylor outline new Deject 3.0 Piece of work from Anywhere realities
The CDC selects Salesforce to manage millions of COVID-19 vaccinations
Vaccine Deject and Work.com for Vaccines see widespread adoption during the COVID-19 crisis
Salesforce introduces Digital 360 for Industries and new Digital 360 initiatives
Salesforce jumps upward 50+ spots on the Fortune 500 list
Salesforce completes acquisition of Slack, shares vision for Slack-driven Digital HQ
FedEx and Salesforce denote partnership focused on shipping, eastward-commerce
Salesforce+ is introduced, an all-new streaming service with compelling live and on-need content for every role, industry and line of business organization